Privacy Policy

ReelSermon ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Church or organization name (optional)
• Password (encrypted)

Content You Upload

When you use our service, we process:

• Video and audio files you upload
• Transcriptions generated from your content
• Clips created from your sermons

Usage Data

We automatically collect:

• Browser type and version
• Pages visited and features used
• Time and date of visits
• Device information

Social Media Account Data

If you choose to connect a social media account (such as YouTube or Instagram), we collect:

• Basic profile information (channel or account name, account ID, and profile picture)
• OAuth access tokens that let us publish content on your behalf, stored encrypted at rest
• The status of uploads you request (for example, the link to a published video)

We only publish content to a connected account when you explicitly request it. We never read your private messages, contacts, or content you did not create with ReelSermon.

How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your sermon videos and generate clips
• Send you service-related communications
• Improve our AI and service quality
• Process payments and manage subscriptions
• Respond to your inquiries and support requests

Data Storage and Security

Your data is stored securely using industry-standard encryption. We use:

• Firebase/Google Cloud for authentication and database
• Google Cloud Storage for video files
• Stripe for payment processing (we never see your full card number)

Video files are automatically deleted 30 days after processing unless you choose to keep them.

Third-Party Services

We use the following third-party services:

• OpenAI Whisper for transcription
• Anthropic Claude for AI clip detection
• Stripe for payment processing
• Google Cloud for hosting and storage
• YouTube API Services for publishing clips to YouTube when you connect your account
• Instagram API (Meta) for publishing clips to Instagram when you connect your account
• Google Analytics for usage analytics

These services have their own privacy policies governing their use of your data.

Social Media Integrations and Revoking Access

ReelSermon uses YouTube API Services. By connecting a YouTube account, you also agree to the YouTube Terms of Service and the Google Privacy Policy. ReelSermon's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can disconnect a social media account at any time from your profile page, which permanently deletes the stored access tokens. You can also revoke ReelSermon's access directly with the platform:

• Google/YouTube: Google security settings
• Instagram: Settings, then "Website permissions" or "Apps and websites" in your Instagram account

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

To exercise these rights, contact us at hello@reelsermon.com

Data Retention and Deletion

Uploaded video files are automatically deleted 30 days after processing unless you choose to keep them. You can delete individual sermons and clips from your dashboard at any time.

To delete your account and all associated data (including videos, transcripts, clips, and any social media access tokens), email hello@reelsermon.com from the address on your account with the subject "Delete my account". We will complete the deletion within 30 days and confirm by email. Disconnecting a social media account from your profile page immediately deletes the stored access tokens for that platform.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we collect, to request its deletion, and to not be discriminated against for exercising these rights. We do not sell your personal information. To exercise any of these rights, contact hello@reelsermon.com.

Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how you use our service. You can disable cookies in your browser settings.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@reelsermon.com