Privacy Policy
Last updated: February 1, 2025
ReelSermon ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (optional)
- Church or organization name (optional)
- Password (encrypted)
Content You Upload
When you use our service, we process:
- Video and audio files you upload
- Transcriptions generated from your content
- Clips created from your sermons
Usage Data
We automatically collect:
- Browser type and version
- Pages visited and features used
- Time and date of visits
- Device information
How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your sermon videos and generate clips
- Send you service-related communications
- Improve our AI and service quality
- Process payments and manage subscriptions
- Respond to your inquiries and support requests
Data Storage and Security
Your data is stored securely using industry-standard encryption. We use:
- Firebase/Google Cloud for authentication and database
- Google Cloud Storage for video files
- Stripe for payment processing (we never see your full card number)
Video files are automatically deleted 30 days after processing unless you choose to keep them.
Third-Party Services
We use the following third-party services:
- OpenAI Whisper — for transcription
- Anthropic Claude — for AI clip detection
- Stripe — for payment processing
- Google Cloud — for hosting and storage
These services have their own privacy policies governing their use of your data.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
To exercise these rights, contact us at privacy@reelsermon.com
Cookies
We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how you use our service. You can disable cookies in your browser settings.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@reelsermon.com